Returns & Exchanges
At The Pod Company, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Securely pack your items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.